News

SolarWinds N-able Adds New Remote Control Access and Support Platform for MSPs

Managed Services Leader Introduces MSP Anywhere™

 

Ottawa, Canada - October 15, 2015 - SolarWinds N-able, a global leader in remote monitoring and management (RMM) and service automation software, today announced a new remote control access and support platform that allows managed service providers (MSPs) on-demand, secure remote access to their customers’ computers. The new cloud-based software is called SolarWinds® N-able MSP Anywhere and was acquired as part of the company’s recent purchase of BeAnywhere™.

“MSP Anywhere enables our channel partners to deliver exceptional service and support to their clients’ workstations and servers at any time, from virtually anywhere in the world,” said JP Jauvin, General Manager, SolarWinds N-able. “MSP Anywhere simplifies service engagement and makes it more profitable for MSPs to deliver helpdesk services and repair or administer remote systems.”

Engineered for use by IT support and services organizations, MSP Anywhere provides quick connection times, a powerful administration console and a rich feature set. MSP Anywhere was developed in the cloud and offers unique peer-to-peer technology that allows for instant and on-demand remote support and access to Windows® PCs and Macs, as well as iOS® and Android®-based mobile devices from virtually any device. The MSP Anywhere console enables users to manage incoming requests and provides greater collaboration with fellow technicians to speed resolution times and deliver real-time customer support as needed.

“With the introduction of MSP Anywhere we’ve answered the call from our partners and MSPs for a fully-featured, cloud-based remote control service that is secure, easy-to-use, reliable and cost effective,” Jauvin added. “Whether it’s used as a standalone service or combined with SolarWinds N-able N-central® or SolarWinds N-able MSP Manager, we believe MSP Anywhere will bring immediate value to the IT channel and the hundreds of thousands of small to medium-sized businesses they serve.”

SolarWinds N-able MSP Anywhere is available now. The cloud service is sold on a per month/concurrent technician subscription basis. Pricing is available online.

To learn more about SolarWinds N-able MSP Anywhere, visit www.n-able.com/products/msp-anywhere. MSPs and IT resellers interested in more information or in becoming a SolarWinds N-able partner, please visit our MSP Partner Program web page or contact 1-877-655-4689 ext. 331 or +00 800 6225 3000 ext. 331.

Follow SolarWinds N-able on Twitter® and Facebook® at www.twitter.com/NableMSP and http://www.facebook.com/NableTechnologies.

 

About SolarWinds N-able

SolarWinds N-able is the leading global provider of complete IT management and Automation solutions for Managed Service Providers (MSPs). SolarWinds N-able was acquired by SolarWinds®, a leading provider of powerful and affordable IT management software, in May 2013. SolarWinds N-able’s award-winning N-central® is the industry’s #1 RMM and MSP Service Automation Platform. SolarWinds N-able has a proven track record of helping MSPs standardize and automate the setup and delivery of IT services in order to achieve true scalability. N-central is backed by the most comprehensive business enablement support services available today and the industry’s only freemium licensing model. Thousands of MSPs use SolarWinds N-able solutions to deliver scalable, flexible, profitable managed services to over 88,000 SMBs worldwide. With offices in North America, the U.K., the Netherlands and Australia, SolarWinds N-able is 100% channel-friendly and maintains strategic alliances with a number of leading global IT companies, including Microsoft, Intel, and Cisco among others.